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Transparency & Trust Our commitment to protecting your data

BrightGlove operates with the same precision in data privacy as we do in cleaning. This policy outlines exactly what we collect, why we collect it, and how we keep it secure. No vague terms, no hidden clauses.

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Data We Collect (And Why)

When you interact with BrightGlove, specifically when requesting a quote or booking a service, we collect essential contact information. This includes your name, email address, phone number, and property address in Quezon City.

We do not harvest browsing data, track your location across the web, or sell your personal information to third-party advertisers. The data you provide is strictly used to coordinate service logistics—sending a confirmation email, dispatching our cleaning team, or following up on a specific inquiry.

Our legal basis for processing this data is "contractual necessity." You ask for a service; we need your details to fulfill that request.

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Zero-Surplus Policy

We only request what is strictly necessary to deliver a pristine cleaning service.

Storage & Security Architecture

Your data resides on encrypted servers managed by our trusted hosting partners. Access is strictly limited to core operational staff who require this information to schedule and execute cleaning jobs.

We employ industry-standard SSL (Secure Sockets Layer) encryption across the entire website. This ensures that any data transmitted between your browser and our servers—such as when you submit a quote request—is unreadable to unauthorized parties.

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Encryption AES-256 Standard
2
Access Restricted Personnel Only
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Retention Duration of Service + 1 Year

Third-Party Sharing

BrightGlove does not sell, rent, or trade your personal information. We only share data with trusted partners necessary to operate our business:

  • Email providers (to send you booking confirmations)
  • Payment processors (if applicable in future updates)
  • Legal authorities (only if required by law)

Cookie Policy

We use a minimal set of cookies to ensure the basic functionality of this website (e.g., remembering if you've dismissed a message). We do not use tracking cookies or analytics pixels that fingerprint your device.

Detailed Cookie Breakdown View Policy →

Your Rights & Control

Under data privacy laws applicable in the Philippines, you have the right to access, correct, or delete the personal information BrightGlove holds about you.

To exercise these rights, or if you have questions about this policy, please reach out to our designated contact point. We respond to all inquiries within 48 hours during business days.

Designated Privacy Officer

BrightGlove Compliance Team

Mayaman Street, Diliman, Quezon City

+63 917 709 7262

[email protected]

Mon-Fri: 8:00-18:00
Sat: 9:00-17:00